This Privacy Policy explains how GadgetBox ("we", "our", "us") collects, uses, and protects your personal information when you visit or use our website www.gadgetbox.uk and our services including device repair, buying, selling, and customer support.
By using our website, you agree to the practices described in this Privacy Policy.
1. Company Information
Business Name: GadgetBox
Website: https://gadgetbox.uk
Business Type: Electronic Device Repair, Buy & Sell Services
If you have any questions regarding this Privacy Policy, you may contact us through the contact form on our website.
2. Information We Collect
We may collect the following types of information when you use our website or services.
Personal Information
This may include:
- Full name
- Email address
- Phone number
- Address (if required for service or delivery)
- Device details submitted through repair or sell forms
- Order and transaction details
Technical Information
When you visit our website we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited on our website
- Time and date of visits
This information helps us improve our website and services.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process repair bookings
- To process buy or sell device requests
- To provide customer support
- To manage orders and transactions
- To communicate with you regarding your request
- To improve our website performance and services
- To prevent fraud and maintain website security
- To comply with legal obligations
We only collect and process information that is necessary for providing our services.
4. Data Protection and Security
We take appropriate technical and organisational measures to protect your personal information from:
- Unauthorised access
- Data loss
- Misuse
- Alteration
While we take reasonable steps to secure your information, no method of internet transmission or electronic storage is completely secure.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
However, we may share limited information with trusted service providers when necessary, including:
- Payment processors
- Delivery or courier companies
- IT and website service providers
We may also disclose information if required by law or legal authorities.
6. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies may be used to:
- Remember your preferences
- Improve website functionality
- Analyse website traffic
For more information, please refer to our Cookies Policy.
7. Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Restrict or object to certain data processing
- Withdraw consent where applicable
Requests can be submitted through our website contact page.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide services requested by customers
- Comply with legal obligations
- Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those third-party websites.
We encourage users to review the privacy policies of any external sites they visit.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or website functionality.
Any updates will be published on this page with the updated revision date.
11. Contact
If you have questions regarding this Privacy Policy or how your data is handled, please contact us through our website: